Refund and Cancellation policy
Cancellation Policy
At Beads n' Borders, we work hard to ensure a smooth and efficient shopping experience. If you need to cancel an order, please review our policy below:
🕒 Order Cancellation Window
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Orders can be cancelled within 2 hours of placing them.
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After 2 hours, your order is likely to have entered processing and cannot be cancelled.
To request a cancellation, please contact us immediately at beadsnbordersindia@gmail.com or via WhatsApp at +91 9188023655
❌ Orders That Cannot Be Cancelled
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Orders placed during sales, promotions, or with discount codes are not eligible for cancellation.
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Orders that have already been processed, packed, or shipped cannot be cancelled.
💰 Refunds for Cancelled Orders
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If your order is successfully cancelled within the eligible window, a full refund will be issued to your original payment method within 5–7 business days.
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For prepaid orders cancelled after processing, no refund will be issued unless the cancellation is due to an issue from our end (e.g., item out of stock).
⚠️ Important Notes
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Please ensure all order details (size, color, quantity, shipping address) are double-checked before confirming your order.
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In case of any issues or order modifications, reach out to us promptly — we’re here to help!
📩 Need Help?
If you have questions about your order or need assistance with cancellations, feel free to reach out:
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📧 Email: beadsnbordersindia@gmail.com
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📱 WhatsApp/Call: +91 9188023655